Privacy Policy

Crowland Cranes website privacy policy.

Privacy Policy

Crowland Cranes is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK. The purpose of this statement is to explain to you what personal information we collect and how we may use it.

1. What information is collected?

We may collect, store and use the following kinds of personal information:

[a] Information about your computer and about your usage of the website – including but not limited to, your IP address, geographical location, browser vendor, operating system and page views.

[b] Information you provide us with in correspondence such as details of names, addresses and contact numbers.

2. Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both "session" cookies and "persistent" cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html

3. Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

[a] Improve your browsing experience by personalising the website.

[b] Enable your use of the services available on the website.

[c] Send you general (non-marketing) commercial communications.

[d] Send you email notifications which you have specifically requested.

[e] Send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications).

[f] Provide third parties with statistical information about our users – but this information will not be used to identify any individual user. Such as Google Analytics.

[g] Deal with enquiries and complaints made by or about you relating to the website.

[h] Verify compliance with the terms and conditions governing the use of the website.

4. Disclosures

We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

In addition, we may disclose your personal information:

[a] To the extent that we are required to do so by law.

[b] In connection with any ongoing or prospective legal proceedings.

[c] In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

[d] To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.

[e] To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

5. Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

6. Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

7. Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

[a] The payment of a fee (currently fixed at GBP 10); and

[b] The supply of appropriate evidence of your identity.

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

8. Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

9. Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

10. Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to sales@crowlandcranes.co.uk or by post to Crowland Cranes, Crease Drove, Crowland, Peterborough, PE6 0BN.